19
Job Results For:
"Merchants Recruitment"
Employing company recruiting partner Merchants Recruitment.
1 day ago
Gauteng
Position Overview:
As a Call Centre Agent (Customer Service Representative), you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!
Responsibilities:
Requirements
SalaryMarket Related
Work TypeContract - long term
Employing company recruiting partner Merchants Recruitment.
1 day ago
Woodstock, Western Cape
Position Overview:
As a Call Centre Agent (Customer Service Representative), you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!
Responsibilities:
Requirements
SalaryMarket Related
Work TypeContract - long term
Employing company recruiting partner Merchants Recruitment.
1 day ago
Durban, Kwazulu Natal
Position Overview:
As a Call Centre Agent (Customer Service Representative), you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!
Responsibilities:
Requirements
SalaryMarket Related
Work TypeContract - long term
Employing company recruiting partner Merchants Recruitment.
2 days ago
Salt River, Cape Town, Western Cape
Position Overview:
As a Call Centre Agent (Customer Service Representative), you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!
Responsibilities:
Requirements
SalaryMarket Related
Work TypeContract - long term
Employing company recruiting partner Merchants Recruitment.
6 days ago
Gauteng, Gauteng
Team Leader - HRSD
We’re thrilled to announce a new opportunity within our organization: Team Leader for the Human Resource Service delivery Team. This role is pivotal to our operations and offers a dynamic environment for the right candidate to showcase their leadership and administrative skills.
What would make you a good fit for this role?
Requirements
Skills
What you'll be doing
ADMINISTRATION:
Management of employee Data and Operations records Operating Model as per approved guidelines:
OPERATIONS / MANAGEMENT ENGAGEMENT:
To respond on Admin & Ops queries from BU that is escalated from the contact centre within their own authorization and capability.
PEOPLE MANAGEMENT
PERSONAL SKILLS
SalaryMarket Related
Work TypePermanent
Employing company recruiting partner Merchants Recruitment.
1 week ago
Woodstock, Western Cape
Position Overview:
As a Call Centre Agent (Customer Service Representative), you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!
Responsibilities:
Requirements
SalaryMarket Related
Work TypeContract - long term
Employing company recruiting partner Merchants Recruitment.
1 week ago
Salt River, Western Cape
Looking for a job to challenge your excellent customer service skills? Look no further.....
We are on the lookout for vibrant, energetic, and driven individuals to join our contact centre team of customer service experts for our international client! Our team of expert trainers look forward to teaching you all that you need to know before you hit the floor...
Job Description:
What we require:
SalaryMarket Related
Work TypeContract - long term
Employing company recruiting partner Merchants Recruitment.
2 weeks ago
Western Cape
Company Description
Merchants is a leading customer management partner specializing in business process outsourcing (BPO) that delivers exceptional customer experience and interactions. With over 30 years of experience in creating and managing contact center operations around the world, we are pioneers in the industry. Our services and solutions are built on tried and trusted models, systems, and processes based on best practice standards. Our passion for people, coupled with our rich history of success and innovation in different industries, sets us apart from our competitors. Visit our website at www.merchantscx.com.
Description
This is a full-time remote role for a Arabic-speaking Customer Service Representative. As a Customer Service Representative, you will be responsible for providing excellent customer support, ensuring customer satisfaction and delivering a superior customer experience. Your day-to-day tasks will involve handling customer inquiries, resolving customer issues, and maintaining accurate records of customer interactions.
Qualifications
SalaryMarket Related
Work TypeContract - long term
Employing company recruiting partner Merchants Recruitment.
2 weeks ago
Western Cape
Company Description
Merchants is a leading customer management partner specializing in business process outsourcing (BPO) that delivers exceptional customer experience and interactions. With over 30 years of experience in creating and managing contact center operations around the world, we are pioneers in the industry. Our services and solutions are built on tried and trusted models, systems, and processes based on best practice standards. Our passion for people, coupled with our rich history of success and innovation in different industries, sets us apart from our competitors. Visit our website at www.merchantscx.com.
This is a full-time remote role for a Spanish-speaking Customer Service Representative. As a Customer Service Representative, you will be responsible for providing excellent customer support, ensuring customer satisfaction and delivering a superior customer experience. Your day-to-day tasks will involve handling customer inquiries, resolving customer issues, and maintaining accurate records of customer interactions.
Qualifications
SalaryMarket Related
Work TypeContract - long term
Employing company recruiting partner Merchants Recruitment.
2 weeks ago
Johannesburg, Gauteng
Looking for a job to challenge your excellent customer service skills? Look no further.....
We are on the lookout for vibrant, energetic, and driven individuals to join our contact centre team of customer service experts for our international client! Our team of expert trainers look forward to teaching you all that you need to know before you hit the floor...
Job Description:
Moderate all customer reviews and respond to email queries in English.
Meets or exceeds quality and productivity goals assigned by management.
Demonstrates clear and polite written and oral communication.
Maintains a positive and professional demeanour and portrays the company in a positive light.
Demonstrates appropriate sense of urgency for reviews moderation and email response and service levels.
Follows company policies and processes in order to process customer requests appropriately.
Demonstrates knowledge and use of departmental resources, policies, and procedures.
Uses customer service tools in order to provide an accurate response and an exceptional customer experience.
Escalates customer issues appropriately and correctly. Demonstrates timely, accurate and professional customer service.
Proactively communicates system and process issues, and customer feedback trends to management.
Exceeds customer expectations by going above and beyond.
All other duties as assigned.
What we require:
Grade 12 or NQF Level 4.
Criminal and credit clear.
Strong command of the English language. Written and verbal fluency, suitable for an international client.
Willing to work evening shifts/weekends.
12 months experience in customer service environment that had up/cross sales.
At least 6 months sales experience Target driven sales experience.
Previous international call centre experience for at least 6-12 months highly advantageous.
Previous Customer service experience highly advantageous.
SalaryMarket Related
Work TypeContract - long term
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