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Merchants Recruitment Listings

  • Sales Coach

    Merchants Recruitment

    on 2020/10/21

    Johannesburg, Gauteng

    We are looking for a Sales Coach to coordinate training activities that will help maximize our sales team’s performance.

    Sales Coach responsibilities include mentoring new salespeople, designing individual and team training courses and preparing educational material. To be successful in this role, you should have a good understanding of sales techniques and the ability to motivate employees of varying seniority.

    Ultimately, you will help our salespeople develop their skills and achieve their quotas.

    Responsibilities

    • Act as a consultant to salespeople and provide helpful advice on coping with job-related challenges
    • Onboard and train new salespeople
    • Identify individual and team training needs
    • Develop educational material, including presentations, sales scripts and case studies
    • Design training courses using gamification, role-playing activities and job simulation
    • Gather feedback on all training programs from trainees, managers and instructors
    • Set annual learning and development objectives for the sales team
    • Maintain updated records of educational curriculum and material
    • Evaluate employees’ performance after each training
    • Monitor costs of training programs

    Requirements

    • Work experience as a Sales Coach, Sales Trainer or similar role
    • Experience in a sales or customer service position is a plus
    • Familiarity with role-playing activities and e-learning platforms
    • Hands-on experience creating presentations (e.g. videos or slides)
    • Excellent communication skills with the ability to motivate people
    • Problem-solving skills
    • BSc degree in Education, Human Resources or relevant field is a plus
    • Additional training certification is a plus
    See more

    SalaryMarket Related

    Work TypeContract

  • Senior Consultant

    Merchants Recruitment

    on 2020/09/02

    Johannesburg, Gauteng

    CALL CENTRE OPPORTUNITY

    APPLY TODAY!

    Our Client is looking for technical individuals to join their vibrant team!!!

    Minimum requirements

    18 months Cisco CX Centers experience or

    5+ years technical work experience in the networking industry

    CCIE lab certification

    Credit and criminal clear

    Valid Matric

    Excellent communication skills

    Excellent Computer Skills

    See more

    SalaryMarket Related

    Work TypeContract

  • Intermediate Consultant

    Merchants Recruitment

    on 2020/09/02

    Johannesburg, Gauteng

    CALL CENTRE OPPORTUNITY

    APPLY TODAY!

    Our Client is looking for technical individuals to join their vibrant team!!!

    Minimum requirements

    Minimum 18 months Cisco CX Centers experience or 3 years technical work experience in the networking industry

    CCNP certification

    Credit and criminal clear

    Valid Matric

    Excellent communication skills

    Excellent Computer Skills

    See more

    SalaryMarket Related

    Work TypeContract

  • Associate Consultant

    Merchants Recruitment

    on 2020/09/02

    Johannesburg, Gauteng

    CALL CENTRE OPPORTUNITY

    APPLY TODAY!

    Our Client is looking for technical individuals to join their vibrant team!!!

    Minimum requirements

    Minimum 6 months of Cisco CX Centers experience or 1 to 2 years required industry experience

    CCNA certification

    Deadline driven

    Credit and criminal clear

    Valid Matric

    Excellent communication skills

    Excellent Computer Skills

    See more

    SalaryMarket Related

    Work TypeContract

  • Technical Agent

    Merchants Recruitment

    on 2020/09/02

    Johannesburg, Gauteng

    CALL CENTRE OPPORTUNITY

    APPLY TODAY!

    Our Client is looking for technical individuals to join their vibrant team!!!

    Minimum requirements

    Minimum 0 to 6 months of Cisco CX Centers experience or 1 year experience

    Ability to troubleshoot

    Credit and criminal clear

    Valid Matric

    Excellent communication skills

    Excellent Computer Skills

    See more

    SalaryMarket Related

    Work TypeContract

  • Inbound Technical Customer Service Representative

    Merchants Recruitment

    on 2019/10/04

    Kwazulu Natal, Gauteng

    JOB PURPOSE

    The purpose of this position is to provide timely restoration of service for clients by managing all requests (Incidents, Service Requests, and Events) through to successful completion.

    Below are the requirements 

    • Proven Product Knowledge and experience in an ADSL/Wireless environment
    • 2 years inbound call centre experience
    • Valid matric 
    • Thorough Understanding of internet and email.
    • Basic knowledge of computer hardware and software.
    • Knowledge of operating systems, e.g. Windows 95, 98, Me, 2000, XP, Vista, Windows 7 and MAC
    • IT qualification will be an advantage (A+ Course/MCDST preferable)
    See more

    SalaryR4 000 p/m

    Work TypeContract

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