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  • Outbound Sales Consultant

    Sanlam

    on 2020/05/14

    2 Strand Road Bellville, Western Cape

    What will you do?

    • Selling products telephonically
    • Achievement of sales targets and objectives
    • Adherence to Quality and Compliance processes to minimize business risk
    • Manage your quality & compliance against benchmarks to minimize business risk, with the client in mind
    • Maintain optimal operational efficiencies based on productivity measures
    • Adapt and change to fit in with changing business operational requirements
    • Resolve complaints and objections
    • Build and maintain good client relationships
    • Managing information regarding new products, rate changes, rulings, training updates etc.
    • Keep abreast of developments and trends in the Industry – self learning
    • Ensure commitment to the FAIS Fit & Proper qualification requirements

    What will make you successful in this role?

    Qualification & experience

    • Grade 12 or a relevant NQF 4 qualification
    • 1 years’ experience within a Sales Outbound Call Centre, or at least 2 years’ face to face sales experience (with targets attached to the sales)
    • Financial services experience (advantageous)


    Knowledge and skills 

    • Good understanding of Financial Services Industry related legislation and regulation
    • Understanding of sales processes and servicing industry
    • Outbound Sales experience is required
    • Fluency in English and one other South African official language
    • A clear criminal and credit record
    • Commitment to the FAIS Act and meeting Fit & Proper qualification requirements
    • Willingness to work overtime.


    Personal qualities 

    • Selling skills
    • Computer literacy
    • Communication
    • Planning and organising
    • Building and maintaining relationships
    • Treating Customers Fairly
    • Initiative
    • Results Driven/Achievement orientated
    • Continuous learning
    • Tenacity 
    See more

    SalaryMarket Related

    Work TypePermanent

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