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  • MI Analyst

    Merchants Recruitment

    on 2019/10/03

    Salt River, Western Cape

    The purpose of this position is to provide accurate reports for operations and control the quality of delivery to Business Units. This position also conducts analytics to advise on process information and functionality.

    1. 1. Reporting
    • Identifies relevant sources of data from which to draw information
    • Agrees report specification and format with line manager, operation and client
    • Gathers and collates information into a report and ensures accuracy
    • Delivers reporting requirements in a timely manner
    • Facilitates the process of information analysis and report development for the operation
    1. 2. Analysis
    • Conducts statistical and commercial analysis to help aid understanding of the operation and identify risks / trends
    • Explores and identifies reasons for such risks / trends
    • Supports the Business Improvement team by providing required reporting and analytical support
    • Identifies opportunities for further development within the management information systems
    1. 3. Quality control
    • Maintains each operation’s MI Brief
    • Audits each operation’s MI and makes sure it is in line with the MI Brief
    • Supports the operations in signing off all delivered reports and confirms that they are fit for purpose
    • Works with the operations to encourage a standardized set of reporting and MI tools

    See more

    SalaryMarket Related

    Work TypePermanent

  • Telesales Agent

    Miway Life

    on 2019/10/03

    Parktown, Johannesburg, Gauteng

    Opportunity:

    How would you like to work for one of the fastest growing long term insurance businesses in South Africa? MiWayLife is always looking for confident, bold and ambitious individuals to join our go-getting sales team.

    We offer a vibrant, fast-paced work environment packed to the rafters with people with vision and energy. We provide training at our cost, you’ll receive a basic monthly salary, and an attractive commission-based package.

    Offering:

    • R4000 Basic salary, which can be more than doubled based on reaching targets and adherence criteria 
    • A unique unlimited commission model
    • Medical aid
    • Shuttle service to the closest taxi rank

    Requirements:

    • Driven to meet daily targets
    • A positive attitude 
    • The ability to adhere to a strict 8am start and the flexibility to work additional hours
    • The ability to work at least 2 Saturdays per month 
    • 1 Year Cold Calling experience  or 
    • 1 Year Sales contact centre experience in short term or Long term insuarance
    See more

    SalaryMarket Related

    Work TypePermanent

  • Technical Support Learnership

    Merchants Recruitment

    on 2019/09/12

    Cape Town, Western Cape

    LEARNERSHIP ALERT!!!

    This Awesome opportunity is available for call center agents as well as individuals with customer service experience who would like to be included in a learnership with one of our Australian technical support call center's in Salt River.

    What we require:

    - Matric / NQF 4
    - Good knowledge of technical support
    - Learners must be below the age of  29
    - Excellent communication skills written and verbal
    - Customer service skills/customer focus
    - Problem solving ability/initiating action
    - Teams players
    - Willing to work shifts after training
    - Currently unemployed

    What you get:

    - High level paid training (stipend)
    - Opportunity to work with our existing team of experts
    - Gain great experience
    - Free transport either to or from work


    Don't let this opportunity pass you by, apply TODAY!!!

    See more

    SalaryR2 000 p/m

    Work TypeContract

  • Customer Service Agent

    Merchants Recruitment

    on 2019/09/06

    Salt River, Western Cape

    Looking for a job to challenge your excellent customer service skills? Look no further…..

    We are on the lookout for vibrant, energetic and driven individuals to join our contact centre team of customer service experts for our Canadian client and our team of expert trainers look forward to teaching you all that you need to know before you hit the floor...

    What’s in it for you:

    • Basic of R7250 per month
    • R500 Shift Allowance
    • Transport for unfavourable hours
    • MyHealth Medical Insurance
    • Job Type: Full-time – rotational shifts
    • Provident fund

    What we require:

    • Grade 12 or NQF Level 4
    • Strong command of the English language
    • English written and verbal fluency, suitable for an international client
    • Willing to work shifts/weekends
    • Exceptional customer service experience
    • At least 6-12 months call centre experience
    • At least 6-12 months core retail experience
    • Previous international call centre experience for at least 6-12 months highly advantageous
    See more

    SalaryR8 000 p/m

    Work TypeContract

  • Inbound Customer Service Agents

    Merchants Recruitment

    on 2019/09/04

    Johanessburg, Gauteng

    Inbound Customer Service Agents

    We are Hiring and want YOU!!!

    • Matric /Grade 12

    • + 6 months customer service experience.

    • Computer Literate with a working knowledge of MS Word, Excel and Outlook

    If you care to join this fun and vibrant team, the following is on offer if you do qualify:

    • Market related salary

    • Monday – Sunday (8am till 8 pm ) Call centre environment

    • Excellent training provided

    See more

    SalaryMarket Related

    Work TypeContract

  • Inbound Call Centre Agents

    Merchants Recruitment

    on 2019/09/04

    Johanessburg, Gauteng

    Call Centre Agents 

    We are Hiring and want YOU!!!

    • Matric /Grade 12

    • + 6 months customer service experience.

    • Computer Literate with a working knowledge of MS Word, Excel and Outlook

    If you care to join this fun and vibrant team, the following is on offer if you do qualify:

    • Training R 20 per hour (4-6 weeks)

    • Go live R 23 per hour

    • 24/7 Call Centre environment

    • Vibrant and happy working environment

    • Able to speak  English, Zulu&sotho or English  & Afrikaans

    • Excellent training provided

    See more

    SalaryR5 000 p/m

    Work TypeContract

  • Customer service Agent-MDD

    Merchants Recruitment

    on 2019/09/04

    Woodstock, Western Cape

    We are Hiring and want YOU!!!

    • Matric /Grade 12

    • + 6 months customer service experience.

    • Computer Literate with a working knowledge of MS Word, Excel and Outlook

    If you care to join this fun and vibrant team, the following is on offer if you do qualify:

    • Training R29 per hour (8 weeks)

    • Basic of R39 per hour

    • Monday - Sunday any given days (5 days working/ 2 days off)

    • Vibrant and happy working environment

    • Free Transport (only collection)

    • We are big on team support

    • Excellent training provided

    See more

    SalaryMarket Related

    Work TypeContract

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