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Call Centre Agents - Travel Industry

Merchants Recruitment

Johannesburg, Gauteng

on 2021/02/10

Market Related

Role Requirement Contract

SalaryMarket Related

Work TypeContract

Call Centre Agents - Travel Industry

Our Company is looking for customer centric individuals from the travel industry to join the team.

If you have experience working in hotels, travel agencies, airlines and tour operators then we are looking for you. We are currently generating a pipeline of great candidates for new opportunities.

The overall purpose of the role is to assist to provide positive and brilliant customer experience in an Inbound/Digital environment.

Minimum Experience Required:

  • 2 years customer service experience or 1 year call centre experience from the above industries.
  • Ability to work shifts within a 24/7 environment.
  • Credit and Criminal Clear
  • Completed Matric or Equivalent Qualification

Minimum Skills Required:

  • Excellent Computer Skills
  • Excellent command of English language is essential.
  • Excellent written skill and email etiquette.
  • Excellent listening skills
  • Problem solving skills.
  • Attention to detail.
  • Organizational skills
  • Customer centric orientated

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