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Call Centre Agent

Merchants Recruitment

Johannesburg, Gauteng

on 2022/05/06

Market Related

Role Requirement Contract

SalaryMarket Related

Work TypeContract


Call Centre Agent

Looking for a job to challenge your excellent customer service skills? Look no further…

Calling all Customer Service Agents for a company based in Johannesburg for telephonic support to customers through the establishment of good customer relations and by marketing the company products and services to meet customer requirements. Ensure prompt resolution of queries so that customer service levels can be maximised and the business can achieve sustainable competitiveness.

Qualifications:

  • Matric certificate (mandatory)
  • Call centre certificate (or relevant tertiary qualification or diploma or working towards one (advantageous)

Experience:

  • Criminal and credit check (clear ITC)
  • 2 -3 years customer service experience
  • Good typing skills, data capturing ability
  • Administration skills
  • Computer literacy (MS Office)
  • Fluent in English and another official South African language preferably Afrikaans, isiZulu, Sesotho

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