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Technical Support Co-ordinator

Merchants Recruitment

Johannesburg, Gauteng

on 2019/10/04

Market Related

Role Requirement Permanent

SalaryMarket Related

Work TypePermanent

Technical Support Co-ordinator

  • Proven Product Knowledge and experience in an ISP environment
  • 2 – 3 years inbound call centre experience
  • General knowledge of all technical aspects of internet technology incl. HTML, modems, network topology etc.
  • Thorough understanding of internet and email.
  • Basic knowledge of computer hardware and software.
  • Good understanding of internet related services such as proxy servers, mail, authentication systems, ftp etc
  • Exceptional diagnostic skills
  • Detail knowledge of LAN’s (servers and topology)
  • Advanced Word and Excel skills
  • Web programming would be advantageous
  • Knowledge of non-general operating systems i.e. Win NT/2000/Server 2003, Linux, MAC will be advantageous
  • IT qualification will be an advantage (A+ Course/MCDST preferable)
  • Special shift work

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