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Inbound Technical Customer Service Representative

Merchants Recruitment

Johanessburg, Gauteng

on 2019/10/04

R10 000 p/m

Role Requirement Contract

SalaryR10 000 p/m

Work TypeContract


Inbound Technical Customer Service Representative

JOB PURPOSE

The purpose of this position is to provide timely restoration of service for clients by managing all requests (Incidents, Service Requests, and Events) through to successful completion.

Below are the requirements 

  • Proven Product Knowledge and experience in an ADSL/Wireless environment
  • 2 years inbound call centre experience
  • Valid matric 
  • Thorough Understanding of internet and email.
  • Basic knowledge of computer hardware and software.
  • Knowledge of operating systems, e.g. Windows 95, 98, Me, 2000, XP, Vista, Windows 7 and MAC
  • IT qualification will be an advantage (A+ Course/MCDST preferable)

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