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German & English Speaking Call Centre Customer Service Representative

Employing company recruiting partner Merchants Recruitment.

., Western Cape

1 week ago

Market Related

Role Requirement Contract - long term

SalaryMarket Related

Work TypeContract - long term

Requisition #4059

German & English Speaking Call Centre Customer Service Representative

WE’RE HIRING

German & English Speaking Call Centre Customer Service Representative

REQUIREMENTS:

  • Minimum 6 months sales development experience
  • Proficient in both German and English (verbal and written)
  • Experience with CRM systems such as Salesforce or similar
  • Comfortable working in a fast-paced, target-driven environment

ABOUT THE ROLE:

  • Generate interest through cold calling, email, and social media outreach
  • Schedule discovery calls for Account Executives
  • Resolve issues and escalate complex cases when necessary
  • Manage accounts and develop strategies for effective management
  • Maintain professionalism and service excellence at all times

TOOLS YOU’LL USE:

Sales Navigator • ZoomInfo • Salesforce • Gong • Email • Chilli Piper

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