Senior Business Area Assistant

Work With The Best

At Merchants our vision is to create meaningful and sustainable futures for our people, by driving a culture of continuous learning through the many skills and development programmes we offer, which are designed to develop talent and fulfil potential.

If you were born to deliver exceptional service, apply to join our professional team and be ready to kick start your career. We’re always looking for expectational talent and are known around the world for our outstanding customer experience using the latest technology, best practice models and processes, and innovative ground-breaking training techniques.

We place our people at the centre of everything we do and believe that the way you treat your customers and people differentiates us.

Are you ready to take the next step in your career?

The purpose of this position is to provide administrative, organizational and secretarial duties to the Operations.

1. Secretarial Services
• Manages senior management calendar and diary commitments.
• Receives, makes, refers or finalises telephonic enquiries on behalf of
   management
• Advises on accepting/declining engagements and meeting requests.
• Answers call and handles queries, escalating when necessary
• Performs advanced typing work
• Ensures all templates are current and being appropriately utilised
• Responds to enquiries received and clarifies instructions and notes as
   per instructions.
• Files and ensures safekeeping of all confidential documents.
• Records minutes of meetings

2. Event Co-ordination
• Researches appropriate venues for events
• Produces project check list for each event and manages against these
  requirements
• Provides accurate specifications to suppliers to meet event
   requirements
• Negotiates and manages payments to suppliers
• Co-ordinates logistical arrangements for meetings.
• Works within the budget provided

3. Travel Co-ordination
• Organising complex travel arrangements, working with travel partners
   and working within a budget for Operations Director and General
   Managers

• Ensures all aspects of travel management are handled effectively and
   in keeping with budgetary and policy requirements.
• Provides support to visiting Exco members
• Ensure that travel arrangements are well coordinated.
• Prepares complex travel itineraries

4. Administration
• Manages expense claims and prepares Purchase Order Requisitions
• Keeps records of financial expenditure of senior managers.
• Monitors expenditure and alerts of possible over/under expenditure

Requirements

• 3-5 years Secretarial experience, 2 of which is for senior managers
• MS Word, Excel, Powerpoint advanced
• Project Administration

Additional Requirements

• Able and Willing to work in a night shifted environment