Associate Instructional Designer

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The purpose of this role is to support the design, development, implementation, maintenance, and continuous improvement of learning solutions across the business. The Junior Instructional Designer partners with business stakeholders, subject matter experts, project managers, and Learning & Development teams to create engaging, effective, and business-aligned learning interventions that support employee performance and organizational objectives

1. 1. Learning Needs Analysis & Solution Design

• Support multiple internal learning projects of varying size and complexity.
• Consult with stakeholders, subject matter experts, and internal partners to identify learning needs and define success measures.
• Conduct learning needs assessments and recommend appropriate training interventions.
• Evaluate existing training initiatives and identify opportunities for enhancement and improvement.
• Assist in the development of instructional design strategies aligned to business requirements.

1. 2. Learning Content Development

• Design and develop end-to-end learning solutions.
• Create participant guides, facilitator guides, presentations, job aids, reference materials, assessments, and supporting learning assets.
• Develop learning content for instructor-led, virtual, blended, and digital learning environments.
• Produce engaging learning experiences using adult learning principles and instructional design methodologies.
• Create and maintain storyboards for learning content development.

1. 3. Learning Delivery Support

• Facilitate or support Train-the-Trainer (TTT) sessions as required.
• Support the implementation of new learning solutions and training programs.
• Assist with virtual learning delivery and facilitation where required.
• Work with facilitators and operational teams to ensure successful learning implementation

1. 4. Quality Assurance & Continuous Improvement

• Validate training content and learning solutions with the Training Design Manager throughout the design and development lifecycle.
• Participate in post-implementation reviews and learning evaluations.
• Analyse learner feedback and performance outcomes to improve training effectiveness.
• Ensure training materials meet established instructional design standards and quality requirements.
• Conduct regular reviews of learning content to maintain relevance and business alignment.

1. 5. Content Maintenance & Governance

• Maintain, review, and update existing learning content and training materials.
• Ensure training content aligns with Learning and Development strategies and business requirements.
• Support the development and maintenance of instructional design standards, templates, and style guides.
• Incorporate approved business changes, trainer feedback, and priority change requests into training materials.
• Ensure version control and document management standards are maintained.

1. 6 Collaboration & Project Support

• Collaborate cross-functionally with project managers, operational teams, SMEs, and stakeholders.
• Support project planning and execution to meet timelines and deliverables.
• Participate in learning design discussions and continuous improvement initiatives.
• Communicate progress, risks, and dependencies to relevant stakeholders.
• Contribute to achieving Learning and Development departmental objectives.

Requirements

• Minimum 3+ years' experience applying adult learning principles and instructional design methodologies.
• Adult Education diploma, certificate, or degree.
• Knowledge of adult learning theories and learning evaluation methodologies.
• Experience developing digital and instructor-led training content.
• Experience with eLearning development tools and content creation technologies