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  • Webchat Consultant

    Merchants Recruitment

    1 week ago

    Saltriver, Western Cape

    We are searching for vibrant, energetic individuals who are determined to succeed in a fast paced Customer Service Environment? Use your excellent writing skills to respond promptly and effectively to our customers who choose to communicate via Webchat.

    Minimum Requirements

    • Grade 12 or NQF Level 4
    • 24 Months customer service experience with webchat / client free text email / blogging / live chat
    • The ability to navigate Windows
    • Typing skills of at least 25 wpm
    • Excellent verbal & written communication
    • Availability to work shifts

    We offer

    • Market related salary
    • Transport for Night Shift hours
    • Medical Insurance


    • Knowledge of Telecoms / Digital industry
    • An understanding of Complex Billing & Payment Concepts
    • Previous Call Centre Experience
    See more

    SalaryMarket Related

    Work TypePermanent

  • Customer Service Agent

    Merchants Recruitment

    on 2019/09/06

    Salt River, Western Cape

    Looking for a job to challenge your excellent customer service skills? Look no further…..

    We are on the lookout for vibrant, energetic and driven individuals to join our contact centre team of customer service experts for our Canadian client and our team of expert trainers look forward to teaching you all that you need to know before you hit the floor...

    What’s in it for you:

    • Basic of R7250 per month
    • R500 Shift Allowance
    • Transport for unfavourable hours
    • MyHealth Medical Insurance
    • Job Type: Full-time – rotational shifts
    • Provident fund

    What we require:

    • Grade 12 or NQF Level 4
    • Strong command of the English language
    • English written and verbal fluency, suitable for an international client
    • Willing to work shifts/weekends
    • Exceptional customer service experience
    • At least 6-12 months call centre experience
    • At least 6-12 months core retail experience
    • Previous international call centre experience for at least 6-12 months highly advantageous
    See more

    SalaryR8 000 p/m

    Work TypeContract

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