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Business Process Outsourcing (BPO) Listings

  • Call Centre Agents

    Merchants Recruitment

    3 days ago

    Cape Town, Western Cape

    CALL CENTRE OPPORTUNITY

    Merchants is looking for customer-centric individuals to join our vibrant team.

    We are a Dimension Data company who employ people with a passion for great service and a drive to succeed. Our success is built on our people and we’re proud that we’ve helped change the lives of thousands of people through job creation and sustainable career growth.

    We are looking for agents who speak at least two of the below languages :

    English, Afrikaans, Zulu, Sotho, Xhosa, Venda

    If you would like to be part of this and meet all the below minimum requirements, APPLY TODAY!

    Position details:

    • Entry Level

    Minimum requirements:

    • Ability to work within a 24-hour shift environment
    • Credit and criminal clear
    • Valid Matric
    • Excellent communication skills
    • Excellent computer skills
    • 3 - 12 months Customer Service experience is advantageous

    APPLY NOW!

    See more

    SalaryMarket Related

    Work TypeContract

  • Call Centre Agents

    Merchants Recruitment

    3 days ago

    Johannesburg, Gauteng

    CALL CENTRE OPPORTUNITY

    Merchants is looking for customer-centric individuals to join our vibrant team.

    We are a Dimension Data company who employ people with a passion for great service and a drive to succeed. Our success is built on our people and we’re proud that we’ve helped change the lives of thousands of people through job creation and sustainable career growth.

    We are looking for agents who speak at least two of the below languages :

    English, Afrikaans, Zulu, Sotho, Xhosa, Venda

    If you would like to be part of this and meet all the below minimum requirements, APPLY TODAY!

    Position details:

    • Entry Level

    Minimum requirements:

    • Ability to work within a 24-hour shift environment
    • Credit and criminal clear
    • Valid Matric
    • Excellent communication skills
    • Excellent computer skills
    • 3 - 12 months Customer Service experience is advantageous

    APPLY NOW!

    See more

    SalaryMarket Related

    Work TypeContract

  • International Call Centre Agents

    Merchants Recruitment

    4 days ago

    Cape Town, Western Cape

    Customer Service Billing Agent for an International Company

    Looking for a job to challenge your excellent customer service skills? Look no further…..

    We are on the lookout for vibrant, energetic and driven individuals to join our contact centre team of customer service experts for our US client and our team of expert trainers look forward to teaching you all that you need to know before you hit the floor...

    What we require:

    • Grade 12 or NQF Level 4
    • Criminal and credit clear
    • Strong command of the English language
    • English written and verbal fluency, suitable for an international client
    • Willing to work shifts/weekends
    • Exceptional customer service experience
    • At least 6-12 months call centre experience
    • At least 6-12 months core retail experience
    • Previous international call centre experience for at least 6-12 months highly advantageous
    See more

    SalaryMarket Related

    Work TypeContract

  • International Call Centre Agents

    Merchants Recruitment

    4 days ago

    Johannesburg, Gauteng

    Customer Service Billing Agent for an International Company

    Looking for a job to challenge your excellent customer service skills? Look no further…..

    We are on the lookout for vibrant, energetic and driven individuals to join our contact centre team of customer service experts for our US client and our team of expert trainers look forward to teaching you all that you need to know before you hit the floor...

    What we require:

    • Grade 12 or NQF Level 4
    • Criminal and credit clear
    • Strong command of the English language
    • English written and verbal fluency, suitable for an international client
    • Willing to work shifts/weekends
    • Exceptional customer service experience
    • At least 6-12 months call centre experience
    • At least 6-12 months core retail experience
    • Previous international call centre experience for at least 6-12 months highly advantageous

    See more

    SalaryMarket Related

    Work TypeContract

  • Call Centre Agent - Service Desk/ Technical Support

    Merchants Recruitment

    on 2021/02/19

    Tygervalley, Western Cape

    Job Description

    Looking for a job to challenge your excellent customer service skills? Look no further…..

    We are on the lookout for vibrant, energetic and driven individuals to join our contact centre team of customer service experts for our UK client - one of the largest credit Bureaus in the UK . Our team of expert trainers look forward to teaching you all that you need to know before you hit the floor...

    Location:

    Tygervalley

    What’s in it for you:

    · Market related salary

    · Transport for unfavourable hours

    · Job Type: Full-time Contract – rotational shifts

    What we require:

    · Grade 12 or NQF Level 4

    · Strong command of the English language

    · English written and verbal fluency, suitable for an international client

    · Willing to work shifts/weekends

    · Exceptional customer service experience

    · At least 6-12 months call centre experience

    · Helpdesk/ Technical Support / IT Experience

    · Previous international call centre experience for at least 6-12 months highly advantageous

    See more

    SalaryR7 000 p/m

    Work TypeContract

  • Sales Coach

    Merchants Recruitment

    on 2020/10/21

    Johannesburg, Gauteng

    We are looking for a Sales Coach to coordinate training activities that will help maximize our sales team’s performance.

    Sales Coach responsibilities include mentoring new salespeople, designing individual and team training courses and preparing educational material. To be successful in this role, you should have a good understanding of sales techniques and the ability to motivate employees of varying seniority.

    Ultimately, you will help our salespeople develop their skills and achieve their quotas.

    Responsibilities

    • Act as a consultant to salespeople and provide helpful advice on coping with job-related challenges
    • Onboard and train new salespeople
    • Identify individual and team training needs
    • Develop educational material, including presentations, sales scripts and case studies
    • Design training courses using gamification, role-playing activities and job simulation
    • Gather feedback on all training programs from trainees, managers and instructors
    • Set annual learning and development objectives for the sales team
    • Maintain updated records of educational curriculum and material
    • Evaluate employees’ performance after each training
    • Monitor costs of training programs

    Requirements

    • Work experience as a Sales Coach, Sales Trainer or similar role
    • Experience in a sales or customer service position is a plus
    • Familiarity with role-playing activities and e-learning platforms
    • Hands-on experience creating presentations (e.g. videos or slides)
    • Excellent communication skills with the ability to motivate people
    • Problem-solving skills
    • BSc degree in Education, Human Resources or relevant field is a plus
    • Additional training certification is a plus
    See more

    SalaryMarket Related

    Work TypeContract

  • Senior Consultant

    Merchants Recruitment

    on 2020/09/02

    Johannesburg, Gauteng

    CALL CENTRE OPPORTUNITY

    APPLY TODAY!

    Our Client is looking for technical individuals to join their vibrant team!!!

    Minimum requirements

    18 months Cisco CX Centers experience or

    5+ years technical work experience in the networking industry

    CCIE lab certification

    Credit and criminal clear

    Valid Matric

    Excellent communication skills

    Excellent Computer Skills

    See more

    SalaryMarket Related

    Work TypeContract

  • Intermediate Consultant

    Merchants Recruitment

    on 2020/09/02

    Johannesburg, Gauteng

    CALL CENTRE OPPORTUNITY

    APPLY TODAY!

    Our Client is looking for technical individuals to join their vibrant team!!!

    Minimum requirements

    Minimum 18 months Cisco CX Centers experience or 3 years technical work experience in the networking industry

    CCNP certification

    Credit and criminal clear

    Valid Matric

    Excellent communication skills

    Excellent Computer Skills

    See more

    SalaryMarket Related

    Work TypeContract

  • Associate Consultant

    Merchants Recruitment

    on 2020/09/02

    Johannesburg, Gauteng

    CALL CENTRE OPPORTUNITY

    APPLY TODAY!

    Our Client is looking for technical individuals to join their vibrant team!!!

    Minimum requirements

    Minimum 6 months of Cisco CX Centers experience or 1 to 2 years required industry experience

    CCNA certification

    Deadline driven

    Credit and criminal clear

    Valid Matric

    Excellent communication skills

    Excellent Computer Skills

    See more

    SalaryMarket Related

    Work TypeContract

  • Technical Agent

    Merchants Recruitment

    on 2020/09/02

    Johannesburg, Gauteng

    CALL CENTRE OPPORTUNITY

    APPLY TODAY!

    Our Client is looking for technical individuals to join their vibrant team!!!

    Minimum requirements

    Minimum 0 to 6 months of Cisco CX Centers experience or 1 year experience

    Ability to troubleshoot

    Credit and criminal clear

    Valid Matric

    Excellent communication skills

    Excellent Computer Skills

    See more

    SalaryMarket Related

    Work TypeContract

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