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Western Cape Listings

  • Customer Service

    Employing company recruiting partner Merchants Recruitment.

    2 days ago

    Salt River , Western Cape

    About Us:

    Join a dynamic, multilingual contact centre that supports global clients across various industries. We pride ourselves on delivering exceptional customer service and fostering a collaborative team environment.

    Key Responsibilities:

    • Handle inbound and outbound calls in French and English
    • Assist customers with queries, complaints, and product support
    • Maintain accurate records of customer interactions
    • Meet performance targets including call handling time and customer satisfaction
    • Collaborate with team leaders to resolve complex issues

    Requirements:

    • Fluent in French (spoken and written)
    • Strong communication and interpersonal skills
    • Previous experience in a call centre or customer service role preferred
    • Proficient in CRM systems and Microsoft Office
    • Ability to work flexible hours, including weekends

    What We Offer:

    • Ongoing training and career development
    • Vibrant, inclusive work culture
    • Opportunity to work with international clients
    •  
    See more

    SalaryMarket Related

    Work TypeContract - long term

  • French Speaking: Customer Service Agent

    Employing company recruiting partner Merchants Recruitment.

    2 days ago

    Salt River, Western Cape

    About Us:

    Join a dynamic, multilingual contact centre that supports global clients across various industries. We pride ourselves on delivering exceptional customer service and fostering a collaborative team environment.

    Key Responsibilities:

    • Handle inbound and outbound calls in French and English
    • Assist customers with queries, complaints, and product support
    • Maintain accurate records of customer interactions
    • Meet performance targets including call handling time and customer satisfaction
    • Collaborate with team leaders to resolve complex issues

    Requirements:

    • Fluent in French (spoken and written)
    • Strong communication and interpersonal skills
    • Previous experience in a call centre or customer service role preferred
    • Proficient in CRM systems and Microsoft Office
    • Ability to work flexible hours, including weekends

    What We Offer:

    • Ongoing training and career development
    • Vibrant, inclusive work culture
    • Opportunity to work with international clients
    •  
    See more

    SalaryMarket Related

    Work TypeContract - long term

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