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Technical Support Agent

Merchants Recruitment

Salt River, Western Cape

on 2022/05/03

Market Related

Role Requirement Contract

SalaryMarket Related

Work TypeContract


Technical Support Agent

We are currently have several vacancies for Technical Support Agents.

You will provide technical support, information, resolve issues and provide any other service that may be required; as well as to interact with customer, concentration on resolving the issues, escalating learning and focusing on root causes of issues within an environment.

Minimum Requirements

Matric or NQF LV 4 Qualification

Good Customer Service Skills

Good Communications skills

ADSL Wireless

IT Qualification will be advantageous (A+ Course/MCDST preferable)

Experience in support of connectivity (Dial, ADSL, Wireless, FTTH, LTE)

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