Gauteng Listings

Our Company is looking for customer centric individuals from the travel industry to join the team.

If you have experience working in hotels, travel agencies, airlines and tour operators then we are looking for you. We are currently generating a pipeline of great candidates for new opportunities.

The overall purpose of the role is to assist to provide positive and brilliant customer experience in an Inbound/Digital environment.

Minimum Experience Required:

• 2 years customer service experience or 1 year call centre experience from the above industries.
• Ability to work shifts within a 24/7 environment.
• Credit and Criminal Clear
• Completed Matric or Equivalent Qualification

Minimum Skills Required:

• Excellent Computer Skills
• Excellent command of English language is essential.
• Excellent written skill and email etiquette.
• Excellent listening skills
• Problem solving skills.
• Attention to detail.
• Organizational skills
• Customer centric orientated

1. To plan, organize, and administer the activities of his/her department, office, or division efficiently.
2. To keep informed of new developments relating to his/her function and to maintain a creative and experimental attitude toward change, in order to continuously improve the operation of his/her area of responsibility.
3. To recommend the organizational structure and staffing that complement his/her area of responsibility.
4. To interview and recommend to the president personnel for hire.
5. To establish and maintain an organizational climate that encourages the development, retention, and a high level of morale among personnel.
6. Keep his/her immediate supervisor informed of activities of the unit, particularly of major or unusual developments, and seeking his/her advice and counsel.
7. To promote an integrated effort in the administration of the college by cooperating with other administrators and staff and coordinating his/her activities with theirs when such action is indicated.
8. To maintain effective relations with faculty, students, and community, and other educational institutions and to interpret college policies and programs accurately and constructively.
9. To recommend the budget for his/her department, office, or division and, within limitations established by the board or President, to administer his/her budget.
10. To serve on committees and councils as directed by board policies and procedures or by his/her immediate supervisor or the President.

Our client is looking for customer-centric Afrikaans speaking individuals to join their vibrant team!!!

Minimum requirements

3- 6 months customer service experience

Ability to work within a 24-hour shift environment.

Credit and criminal clear

Valid Matric

Excellent communication skills

Excellent Computer Skill

Must be Afrikaans speaking

An international client is seeking candidates with the following experience for a 6 months to 12 months contract:

12 months call centre experience  within a healthcare environment - (liaising only with international clients) - non-negotiable

Ability to work international hours (shift hours)

Credit, criminal clear

Must have valid matric

Excellent computer literacy

A well renowned International Company is looking for customer centric individuals to join the team.

As a Customer Service Representative, your role will be to provide easy, positive and brilliant customer experience in an Inbound/Digital environment.

Minimum Requirements:

• 2 years’ customer service experience or 1 year call centre experience
• Ability to work shifts within a 24/7 environment
• Credit and Criminal Clear
• Completed Matric or Equivalent Qualification
• Excellent Computer Skills
• Excellent command of English language is essential

The purpose of this role is to provide the organisation with payroll administration services

1. 1. Data Capturing & Filing

• Processes all payroll information, to facilitate timeous changes / updates to employee information (financial and statistical).
• Processes all leave documentation. (Annual leave, sick leave, etc)
• Checks all information is captured timeously and accurately
• Verifies and captures all employee contract documents for new/existing employees
• Processes all documentation for termination of employees Investigates queries and actions appropriately
• Informs Payroll Team Leader in respect of deadlines not being met and report any process digression
• Files all payroll documentation accurately and timeously
• Assists with tax year end process
• Implements processes and procedures to ensure information and data is current and available for reporting

1. 2. Payroll queries & Information

• Resolves first line queries from managers and team members as they relate to the processing of payroll data
• Responds as 1^st
  line support for payroll queries
• Resolves payroll queries within an acceptable time
• Escalates payroll queries as required and follows up to ensure resolution
• Exports reports and sends employee cost reports to business units
• Develops a collaborative relationship with the HR team to ensure queries are resolved timeously
• Works closely with HR Administrators to ensure complete coordination of efforts and procedures with pay, deductions, and benefits, tracking and reporting
• Ensure service delivery to internal and external customer requirements are met timeously.
• Transmits electronic fund transfers and ensures recording of events
• Ensures complete confidentiality by the payroll team of all issues and information pertaining to the payroll environment

1. 3. Employee benefits and data reconciliation

• Extracts payroll reports as required to determine all data is accurate
• Escalates report queries to Payroll Team Leader for resolution
• Reconciles the report against payments to be made for employee benefits
• Informs 3^rd
  parties in respect of any changes to employee status Forwards all Medical aid applications for processing timeously
• Captures information for Provident Fund for Withdrawals, contribution and  death claims)

1. 4. Reporting

• Responds to requests for payroll reporting
• Prepares and reports on payroll data
• Maintains accurate record keeping
• Reports on any discrepancies

We are looking for a Sales Coach to coordinate training activities that will help maximize our sales team’s performance.

Sales Coach responsibilities include mentoring new salespeople, designing individual and team training courses and preparing educational material. To be successful in this role, you should have a good understanding of sales techniques and the ability to motivate employees of varying seniority.

Ultimately, you will help our salespeople develop their skills and achieve their quotas.

Responsibilities

• Act as a consultant to salespeople and provide helpful advice on coping with job-related challenges
• Onboard and train new salespeople
• Identify individual and team training needs
• Develop educational material, including presentations, sales scripts and case studies
• Design training courses using gamification, role-playing activities and job simulation
• Gather feedback on all training programs from trainees, managers and instructors
• Set annual learning and development objectives for the sales team
• Maintain updated records of educational curriculum and material
• Evaluate employees’ performance after each training
• Monitor costs of training programs

Requirements

• Work experience as a Sales Coach, Sales Trainer or similar role
• Experience in a sales or customer service position is a plus
• Familiarity with role-playing activities and e-learning platforms
• Hands-on experience creating presentations (e.g. videos or slides)
• Excellent communication skills with the ability to motivate people
• Problem-solving skills
• BSc degree in Education, Human Resources or relevant field is a plus
• Additional training certification is a plus

DMA is expanding into Gauteng...

DMA provides services to a variety of Life Insurance business including Old Mutual, Momentum, BrightRock and Sanlam. These services include Standard Medical Reports, Short Medical Reports, Resting and Effort ECGs, Specimen Collection and Lung Function Tests. We are currently based in the Western Cape and have an additional branch in the KZN region.

Our services are conducted mainly through our mobile service offering, on-site in our consulting rooms or via concierge service. The incumbents main focus will be supporting our mobile service division, conducting medical assessments at a location convenient to our clients.

The incumbent of this role will be provided with all necessary equipment to conduct the required medical assessments (no equipment required). This opportunity also provides the incumbent with the opportunity enjoy a flexible schedule based on a pay-as-you-work model.

Please note that this vacancy is only applicable to medical doctors and that remuneration models will be further explored in the exploratory phase of the interview opportunity. 

CALL CENTRE OPPORTUNITY

APPLY TODAY!

Our Client is looking for technical individuals to join their vibrant team!!!

Minimum requirements

18 months Cisco CX Centers experience or

5+ years technical work experience in the networking industry

CCIE lab certification

Credit and criminal clear

Valid Matric

Excellent communication skills

Excellent Computer Skills

CALL CENTRE OPPORTUNITY

APPLY TODAY!

Our Client is looking for technical individuals to join their vibrant team!!!

Minimum requirements

Minimum 18 months Cisco CX Centers experience or 3 years technical work experience in the networking industry

CCNP certification

Credit and criminal clear

Valid Matric

Excellent communication skills

Excellent Computer Skills