14
Job Results For:
"Gauteng"
Employing company recruiting partner Merchants Recruitment.
4 hours ago
Johannesburg CBD, Gauteng
Are you ready to take the next step in your career?
What you will be doing;
The purpose of this role is train, coach and evaluate agents’ interactions, ensuring the agents are ready, prepared and deliver exceptional customer experiences.
Requirements:
Additional requirements
SalaryMarket Related
Work TypePermanent
Employing company recruiting partner Merchants Recruitment.
1 day ago
Gauteng, Gauteng
Team Leader - HRSD
We’re thrilled to announce a new opportunity within our organization: Team Leader for the Human Resource Service delivery Team. This role is pivotal to our operations and offers a dynamic environment for the right candidate to showcase their leadership and administrative skills.
What would make you a good fit for this role?
Requirements
Skills
What you'll be doing
ADMINISTRATION:
Management of employee Data and Operations records Operating Model as per approved guidelines:
OPERATIONS / MANAGEMENT ENGAGEMENT:
To respond on Admin & Ops queries from BU that is escalated from the contact centre within their own authorization and capability.
PEOPLE MANAGEMENT
PERSONAL SKILLS
SalaryMarket Related
Work TypePermanent
Employing company recruiting partner Merchants Recruitment.
2 days ago
Gauteng, Gauteng
HR Consultant – Night Shift
We are recruiting for a new business operation based in Jhb to service an international client. This is a night shift opportunity.
Are you ready to take the next step in your career?
The HR Consultant is responsible for maintenance and implementation of HR Policies and Procedures, recruitment and selection, advising on HR matters, general admin, staff induction and termination process and overall people support to Operations.
What would make you a good fit for this role?
Requirements:
What you'll be doing
Recruitment
Induction and Orientation
Administration
Industrial and Employee Relations
Special Projects
Completes various projects as required from time to time
SalaryMarket Related
Work TypePermanent
3 days ago
Johannesburg, Gauteng
Looking for a job to challenge your excellent customer service skills? Look no further.....
We are on the lookout for vibrant, energetic, and driven individuals to join our contact centre team of customer service experts for our international client! Our team of expert trainers look forward to teaching you all that you need to know before you hit the floor...
Job Description:
What we require:
SalaryMarket Related
Work TypeContract - long term
Employing company recruiting partner Merchants Recruitment.
4 days ago
Johannesburg, Gauteng
At Merchants our vision is to create meaningful and sustainable futures for our people, by driving a culture of continuous learning through the many skills and development programmes we offer, which are designed to develop talent and fulfil potential.
If you were born to deliver exceptional service, apply to join our professional team and be ready to kick start your career. We’re always looking for expectational talent and are known around the world for our outstanding customer experience using the latest technology, best practice models and processes, and innovative ground-breaking training techniques.
We place our people at the centre of everything we do and believe that the way you treat your customers and people differentiates us.
Are you ready to take the next step in your career?
What you will be doing;
The purpose of this position is to manage the Business Unit’s site facility activities, in accordance with Merchants SLA objectives and targets.
Knowledge
SalaryMarket Related
Work TypePermanent
Employing company recruiting partner Merchants Recruitment.
4 days ago
Bryanston, Gauteng
At Merchants our vision is to create meaningful and sustainable futures for our people, by driving a culture of continuous learning through the many skills and development programmes we offer, which are designed to develop talent and fulfil potential.
If you were born to deliver exceptional service, apply to join our professional team and be ready to kick start your career. We’re always looking for expectational talent and are known around the world for our outstanding customer experience using the latest technology, best practice models and processes, and innovative ground-breaking training techniques.
We place our people at the centre of everything we do and believe that the way you treat your customers and people differentiates us.
Are you ready to take the next step in your career?
What you will be doing;
The purpose of this role is to provide general administrative support to the Business Area.
Secretarial
Screens calls and ensures accurate and timely messages are provided
Manages diaries
Greets all visitors to the Business Unit
Ensures all equipment is set up as necessary, prior to meetings
Ensures all refreshments are appropriately organised
Assists with all correspondence from the client
Administration
Organises necessary logistics for meetings and other occasions
Manages office stationary, supplies and place orders when necessary, managing the
supplier relationship
Completes all office filing, faxing, printing, binding, photocopying, scanning and emailing
Makes travel arrangements when required
Processes payments
Types correspondence
Manages and updates notice boards
Takes meeting minutes
Logs all facility queries, tracks and escalates where necessary
Compiles necessary administration reports
Purchase Orders
Processes all purchase orders accurately and timeously
Files all POs according to recipients
Ensures all cross charges are completed on a monthly basis
Provides a record with all necessary payment information, including proof of
payments
Assumes responsibility for the Business Unit’s petty cash
Captures the relevant data on the procurement system
Knowledge
Minimum matric or equivalent NQF
Minimum 2 years secretarial experience
Advanced MS Suite
SalaryMarket Related
Work TypePermanent
Employing company recruiting partner Merchants Recruitment.
1 week ago
Johannesburg, Gauteng
Looking for a job to challenge your excellent customer service skills? Look no further.....
We are on the lookout for vibrant, energetic, and driven individuals to join our contact centre team of customer service experts for our international client! Our team of expert trainers look forward to teaching you all that you need to know before you hit the floor...
Job Description:
Moderate all customer reviews and respond to email queries in English.
Meets or exceeds quality and productivity goals assigned by management.
Demonstrates clear and polite written and oral communication.
Maintains a positive and professional demeanour and portrays the company in a positive light.
Demonstrates appropriate sense of urgency for reviews moderation and email response and service levels.
Follows company policies and processes in order to process customer requests appropriately.
Demonstrates knowledge and use of departmental resources, policies, and procedures.
Uses customer service tools in order to provide an accurate response and an exceptional customer experience.
Escalates customer issues appropriately and correctly. Demonstrates timely, accurate and professional customer service.
Proactively communicates system and process issues, and customer feedback trends to management.
Exceeds customer expectations by going above and beyond.
All other duties as assigned.
What we require:
Grade 12 or NQF Level 4.
Criminal and credit clear.
Strong command of the English language. Written and verbal fluency, suitable for an international client.
Willing to work evening shifts/weekends.
12 months experience in customer service environment that had up/cross sales.
At least 6 months sales experience Target driven sales experience.
Previous international call centre experience for at least 6-12 months highly advantageous.
Previous Customer service experience highly advantageous.
SalaryMarket Related
Work TypeContract - long term
Employing company recruiting partner Merchants Recruitment.
2 weeks ago
Gauteng
Position Overview:
As an International Call Centre Agent (Customer Service Representative), you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!
Responsibilities:
Requirements
SalaryR 4 500 p/m
Work TypeInternship
Employing company recruiting partner Merchants Recruitment.
2 weeks ago
Johannnesburg, Gauteng
Position Overview:
As a Call Centre Agent (Customer Service Representative), you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!
Responsibilities:
Requirements
SalaryMarket Related
Work TypeContract - long term
Employing company recruiting partner Merchants Recruitment.
2 weeks ago
Johannnesburg, Gauteng
Position Overview:
As a Call Centre Agent (Customer Service Representative), you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!
Responsibilities:
Requirements
SalaryMarket Related
Work TypeContract - long term
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