50
Job Results For:
"Merchants Recruitment"
Merchants Recruitment
4 days ago
Randburg, Gauteng
Urgently seeking very well spoken Call Centre Agents to work for an International Call centre based in Randburg who will work night shift. Join the world's brightest innovative and technology minds who research and develop technology that improves the lives of shoppers and sellers around the world.
We are on the lookout for vibrant, energetic, and driven individuals to join our contact centre team of customer service experts for our international client! Our team of expert trainers look forward to teaching you all that you need to know before you hit the floor...
Job Description:
· Moderate all customer reviews and respond to email queries in English.
· Meets or exceeds quality and productivity goals assigned by management.
· Demonstrates clear and polite written and oral communication.
· Maintains a positive and professional demeanour and portrays the company in a positive light.
· Demonstrates knowledge and use of departmental resources, policies, and procedures.
· Uses customer service tools in order to provide an accurate response and an exceptional customer experience.
· Escalates customer issues appropriately and correctly. Demonstrates timely, accurate and professional customer service.
· Proactively communicates system and process issues, and customer feedback trends to management.
· Exceeds customer expectations by going above and beyond.
· All other duties as assigned.
What we require:
· Grade 12 or NQF Level 4.
· Clear Criminal and Fraud.
· 6 months -1 year or more call centre experience (International experience advantageous)
· Strong command of the English language.
· English written and verbal fluency, suitable for an international client - must be very well spoken
· Willing to work shifts/weekends.
Mostly consider agents who stay in Soweto/ Randburg. JHB CBD area
SalaryMarket Related
Work TypeContract
Merchants Recruitment
2 weeks ago
Randburg, Gauteng
Calling all people who have worked within the Hospitality Industry to join a Telecommunications company offering a Call Centre learnership opportunity for one year based in Randburg.
Qualifications:
Experience:
Must be comfortable in working rotational shifts and also on weekends
SalaryMarket Related
Work TypeContract
Merchants Recruitment
on 2022/05/06
Johannesburg, Gauteng
Looking for a job to challenge your excellent customer service skills? Look no further…
Calling all Customer Service Agents for a company based in Johannesburg for telephonic support to customers through the establishment of good customer relations and by marketing the company products and services to meet customer requirements. Ensure prompt resolution of queries so that customer service levels can be maximised and the business can achieve sustainable competitiveness.
Qualifications:
Experience:
SalaryMarket Related
Work TypeContract
Merchants Recruitment
on 2022/04/15
Randburg, Gauteng
Job Purpose: To provide call logging and first call resolution for calls reported to the Service Desk.
Responsibilities
Minimimum requirement
How to apply
Sign up and complete a profile on www.mycalling.co.za
Minimum experience required:
NQF Level 4 qualification
0-6 months experience in Customer Service / Call Centre / Service Desk
Knowledge / Awareness of ITIL highly advantageous
Desired Skills
Customer service orientation (L2)
Planning and Organising (L2)
Adaptability (L2)
Multitasking
Problem Solving (L2)
Oral and Written Communication (L2)
Technical Expertise (L2)
Attention to detail
Questioning and Probing
Knowledge sharing
Teamwork (L2)
SalaryMarket Related
Work TypeContract
Merchants Recruitment
on 2022/02/22
Randburg, Gauteng
We are currently looking for 3 x service desk analyst for a 4- month fixed term contract.
SalaryMarket Related
Work TypeContract
Merchants Recruitment
on 2022/01/18
Randburg, Gauteng
INTERNATIONAL CUSTOMER Service representative
Do you believe you have excellent customer service skills and the ability to be a team player while producing solid communication?
If so…… this job is calling you!
Customer service focuses on positively representing an organization, which allows you to promote innovation through the solutions you offer with your excellent communication skills.
It will be highly advantageous if you have the following prior experience:
And if you are a devoted online shopper yourself, you should be able to have the insider’s perspective to do this job.
In this role, your focus would be assisting online shoppers and deliveries.
Based in Randburg, Gauteng
What we need from you:
What the job provides you as an employee:
SalaryMarket Related
Work TypePermanent
Merchants Recruitment
on 2021/11/08
Parktown, Gauteng
We looking for a customer - orientated Service Agent whos genuinely interested and is passionate about people.
The candidate should have a strong desire to help and forge strong relationships with customers and clients.
Requirements: / NQF equivalent
Matric
1 year Inbound Call Centre Experience
1 year Diploma in Hospitality/Tourism/Travel
Aviation knowledge and skill
Passenger handling
Amadeus (Essential)
SalaryR6 000 p/m
Work TypeContract
Merchants Recruitment
on 2021/10/18
Randburg, Gauteng
The Senior Service Desk Analyst provides first and second line technical support for all calls received at and assigned to the Service Desk.
Perform technical and troubleshooting for computer hardware and software, mobile devices and other technology tools and products. Responsible for the pro-active continuous improvement of operational processes and practices, as well as providing operational support to Service Desk agents and analysts working at the Service Desk.
Responsibilities include assessment, classification, investigation and resolution of calls
Knowledge |
Skills |
Attributes |
· Knowledge in end user computing support · 2+ years’ Service Desk Analyst experience · A+ Certification · N+ Certification |
|
SalaryMarket Related
Work TypeShift Work
Merchants Recruitment
on 2021/10/15
Randburg, Gauteng
Client/Customer Experience – Catch and Dispatch
SalaryR6 000 p/m
Work TypeShift Work
Merchants Recruitment
on 2021/09/06
Johannesburg, Gauteng
Looking for a job to challenge your excellent customer service skills? Look no further…
Calling all Customer Service Agents for a company based in Johannesburg to support the drive to increase brand equity, sales volumes, market share and corporate reputation by providing telephonic support to customers through the establishment of good customer relations and by marketing the company products and services to meet customer requirements. Ensure prompt resolution of queries so that customer service levels can be maximised and the business can achieve sustainable competitiveness and act as the link between customers and depot functions.
Qualifications:
Experience:
SalaryMarket Related
Work TypeContract
Already have a MyCalling account? Log in here
Sign up with Facebook or LinkedIn
Already have a MyCalling account? Log in here
Don't have a MyCalling account?
Sign up as a Job Seeker or a Recruiter