Merchants Recruitment Listings

Work With The Best

At Merchants our vision is to create meaningful and sustainable futures for our people, by driving a culture of continuous learning through the many skills and development programmes we offer, which are designed to develop talent and fulfil potential.

If you were born to deliver exceptional service, apply to join our professional team and be ready to kick start your career. We’re always looking for expectational talent and are known around the world for our outstanding customer experience using the latest technology, best practice models and processes, and innovative ground-breaking training techniques.

We place our people at the centre of everything we do and believe that the way you treat your customers and people differentiates us.

Are you ready to take the next step in your career?

The purpose of this role is to manage a team of Accounts Clerks to ensure all transactions are valid, accurate and complete.

1. 1. People Management

• Coaches the team in order to ensure quality of delivery meets the appropriate standard

• Measures and manages the team to ensure out-of-line situations are immediately addressed

• Communicates information in a timely, accurate and understood manner to all team members

• Ensures that all Human Resources policies and procedures are observed

1. 2. Creditors Management  

• Ensures remittances are sent to creditors

• Maintains controls on creditors ledger – identify weaknesses and risks in AP

• Posts and allocates transactions relating to AP

• Reviews selected creditors reconciliations

• Reviews payment reconciliations for accuracy and completeness before authorization

• Prepares cashflow forecasts

• Liaises with creditors on payment queries, with group on cashflow queries

• assistants on payment and AP queries 

• Lists and monitors accruals so as to reconcile against unauthorized and unreceipted purchase orders

• Processes and files authorized purchase order returns.

• Assists Cashbook assistant where necessary  

• Reviews of forex documents and liaising with bankers on forex issues 

• Provides first line support for all audit queries during financial half year and financial year end

• Finalises creditors reconciliations and balancing of creditors ledger to general ledger

• Adheres to policy and process regarding purchase orders

• Provides information to the Management Accountant in respect of queries related to budget and forecasting process     

• Assists with rotation of duties for banking cycle   

• Prepares weekly/monthly fore-casts and alerts the Financial Manager to any cash-flow issues  

• Matric  
• 3 to 5 years Accounts Payable and Cash book experience, studying towards relevant degree in Finance  
• Online Banking: 3 - 5 years’ experience
• Computer Literacy: Advanced experience 

Additional Requirements

• Must have completed a BCom Accounting Degree

• Sage 300 Advantageous

Join Our Team as a Debt Collections Agent – Automotive Banking Industry 

Are you passionate about delivering excellent customer service and building a rewarding career in the banking industry? We’re looking for motivated individuals to join our dynamic Debt Collections team, providing exceptional service to clients while maintaining accuracy and professionalism.

Purpose of the Role

To deliver outstanding customer service within the automotive banking sector by recovering overdue accounts, maintaining accurate records, resolving discrepancies, and ensuring a positive client experience.

Minimum Requirements

Education:

• Matric / NQF Level 4 (essential).

Experience:

• Minimum 12 months of Debt Collections experience, ideally within banking or early-stage collections.

Skills & Competencies

• Technical proficiency: Confident using computers, navigating the internet, and working with MS Excel, Word, and Outlook.
• Communication: Excellent verbal and written English skills.
• Adaptability: Strong multitasking ability and attention to detail.

Working Hours & Shifts

• Rotational night-shift environment (24/7/365) aligned with US hours..

Background Checks

• Clear credit and criminal record required.
• Based Sandton/Alexandra

Join Our Team as a Debt Collections Agent – Automotive Banking Industry 

Are you passionate about delivering excellent customer service and building a rewarding career in the banking industry? We’re looking for motivated individuals to join our dynamic Debt Collections team, providing exceptional service to clients while maintaining accuracy and professionalism.

Purpose of the Role

To deliver outstanding customer service within the automotive banking sector by recovering overdue accounts, maintaining accurate records, resolving discrepancies, and ensuring a positive client experience.

Minimum Requirements

Education:

• Matric / NQF Level 4 (essential).

Experience:

• Minimum 12 months of Debt Collections experience, ideally within banking or early-stage collections.

Skills & Competencies

• Technical proficiency: Confident using computers, navigating the internet, and working with MS Excel, Word, and Outlook.
• Communication: Excellent verbal and written English skills.
• Adaptability: Strong multitasking ability and attention to detail.

Working Hours & Shifts

• Rotational night-shift environment (24/7/365) aligned with US hours..

Background Checks

• Clear credit and criminal record required.
• Based Sandton/Alexandra

We are looking for customer-focused individuals to join a dynamic banking environment supporting customers.

As a Customer Care Specialist, you will act as the first point of contact for customers, providing exceptional service while assisting with account-related queries, product information, customer requests, and complaint resolution. You will engage with customers professionally, identify their needs, ask probing questions, and utilise multiple systems to provide accurate solutions.

Minimum Requirements:

✔ Matric / NQF Level 4 
✔ Minimum 12 months Customer Service experience
✔ Experience within Retail, Hospitality, Banking, Contact Centre or high-end service environments advantageous
✔ Excellent English communication skills (spoken and written)
✔ Computer literacy and ability to work across multiple systems
✔ Typing speed of 25 wpm minimum
✔ Strong attention to detail and multitasking skills