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Merchants Recruitment Listings

  • Inbound Call Centre Booking Agent

    Merchants Recruitment

    2 days ago

    Saltriver, Western Cape

    Are you vibrant, energetic and passionate about succeeding in a fast paced Customer Service Environment? Join us. Provide exceptional Customer Service to our International Customers who are interested in booking a cab. Manage their customer experience from start to finish. 


    Minimum Requirements

      • Grade 12 or NQF Level 4
      • 6 Months Call Centre Experience
      • A good command of the English language with Exceptional Verbal Communication Skills
      • The ability to work rotational shifts (particularly night shift)/Saturdays/Sundays/Public Holidays

      Advantageous

      • Previous International Call Centre Experience

      Benefits

      • Free transport for nightshift hours
      • Medical Insurance
      • Salary: R7200 + Shift allowance

        See more

        SalaryR7 000 p/m

        Work TypePermanent

      1. German Speaking Technical Service Desk Agent

        Merchants Recruitment

        4 weeks ago

        Cape Town, Western Cape

        We are looking for fluent GERMAN speaking customer service professionals to join our team.

        Job Purpose:

        The purpose of the position is to provide 1st line support for all incidents logged to the Service Desk and to meet the SLA’s to ensure that the appropriate action is taken to assigning the call to the correct support teams.

        In this role you will:

        • Respond to all incoming calls within the agreed service level
        • Respond to e-mail, web, fax and monitoring requests that are logged onto the system
        • Ensure that all service requests are routed and allocated to the correct support group or person
        • Ensure that all user details are correct and that discrepancies are to be rectified through the correct channels
        • Escalates internally when support groups/people are not available to be allocated service requests
        • Ensures all oral and written communication, including email, consistently demonstrates a professional and friendly tone, maintaining faultless grammar and spelling standards
        • Offers a solution-based approach to all customer interactions tailored to the needs of the individual customer.
        • Responds to all customers with willingness and appropriate tone and language
        • Ensures own product, system, process and policy knowledge is current.

        Min Requirement for this role:

        • 12 months call centre experience in a service desk environment
        • Ability to work shifts within a 24/7 environment
        • Credit and Criminal Clear
        • Completed Matric or Equivalent Qualification
        • A+ or an equivalent IT Diploma or currently studying towards an advantage
        • Computer Literate with a working knowledge of MS Word, Excel and Outlook
        • Excellent command of English and German language are essential for this role
        See more

        SalaryMarket Related

        Work TypeContract

      2. Distribution Warehouse Quality Controller

        Merchants Recruitment

        on 2019/12/12

        Randburg, Gauteng

        TO START FEBRUARY 2020 ON A 6 MONTH CONTRACT.

        Job purpose

        We are looking for a responsible and experienced Warehouse Controller to join our team! As a Warehouse Controller, you will be responsible for ensuring the highest quality of work and maximizing productivity of our warehouse.

        Key Job Resposibilities

        Analyze shipment logs

        Review timeliness of scheduled deliveries

        Track inventory levels

        Order new supplies in a timely manner

        Constantly work to improve processes

        Make suggestions for productivity improvements

        Optimize employee workflow

        Determine and track warehouse KPIs

        Ensure facility equipment is properly maintained

        Communicate and collaborate with other team member

        Key Job Requirements :

        3+ years of experience as a Quality Controller

        Ability to manage inventory

        Problem-solving skills

        Team player

        Good time-management skills

        Great interpersonal and communication skills

        Proficient in excel

        Must be available to start in February 2020 on a 4 month contract

        See more

        SalaryR10 000 p/m

        Work TypeContract

      3. Distribution Warehouse Manager

        Merchants Recruitment

        on 2019/12/12

        Randburg, Gauteng

        TO START FEBRUARY 2020 ON A 6 MONTH CONTRACT.

        Job purpose

        We are looking for multi talented distribution warehouse manager to manage a fast paced, high pressure distribution factory specialising in gardening. Must have proven knowledge of the warehouse environment, and demonstrate that they can lead a team to achieve specific objectives.

        Key Job Requirements :

        3-5 years FMCG warehouse supervision experience

        Stock control experience

        Previous FMCG experience having worked within the distributing environment is essential

        Must have inbound, outbound, finished goods warehouse and managed raw materials receiving and issuing and warehousing experience

        Strong administrative and inventory management experience

        Experience leading more than 12 people

        3 years+ distirbution / warehouse experience

        Excellent command of English and Zulu

        Ability to manage multiple tasks with attention to detail

        Ability to establish and maintain effective working relationships with diverse stakeholders

        Strong organisational, planning, supervisory skills

        Ability to handle multiple priorities and effectively work with a diverse team

        Solution orientated

        People focused

        Confident

        Safety focused

        Ability to take instruction but work on your own initiative

        Clear criminal record

        Must be available to start in February 2020 on a 4 month contract

        Must be available for 4 week international travel

        See more

        SalaryMarket Related

        Work TypeContract

      4. Distribution Warehouse Supervisor

        Merchants Recruitment

        on 2019/12/12

        Randburg, Gauteng

        TO START FEBRUARY 2020 ON A 6 MONTH CONTRACT.

        Job purpose

        We are looking for multi talented distribution warehouse supervisor to manage a fast paced, high pressure distribution factory specialising in gardening. Must have proven knowledge of the warehouse environment, and demonstrate that they can lead a team to achieve specific objectives.

        Key Job responsibilities :

        Strong administrative and inventory management experience

        Proven people management experience

        Key Job Requirements :

        Experience leading more than 70 people

        3 years+ warehousing experience

        Excellent command of English and Zulu

        Ability to manage multiple tasks with attention to detail

        Ability to establish and maintain effective working relationships with diverse stakeholders

        Strong organisational, planning, supervisory skills

        Ability to handle multiple priorities and effectively work with a diverse team

        Solution orientated

        People focused

        Confident

        Safety focused

        Ability to take instruction but work on your own initiative

        Clear criminal record

        Must be available to start in February 2020 on a 4 month contract

        Must be available for 4 week international travel

        See more

        SalaryMarket Related

        Work TypeContract

      5. Receiving and Dispatch Clerk

        Merchants Recruitment

        on 2019/12/05

        Johannesburg, Gauteng

        Job purpose

        We are looking for multi talented  receiving and dispatch warehouse clerk to distribute items in a busy distribution factory under a supervisor. Successful applicants will ensure the factory is kept clean and also to move inventories within the factory manually and carry out daily orders effectively.

        Key Job responsibilties
        :

        To move items and factory organization
        Prepare inventories for delivery driver
        Unload and load delivery van
        Assist in the Labeling and packaging of goods before they are dispatched
        Pick and pack Goods
        To ensure inventories are processed and completed same date of arrival
        Arrange goods to designated location in the factory
        Ensure factory is safe and clean
        Move, receive, inspect and store incoming items from receipt to dispatched
        Update data into computer manually (record systems)

        Key Job Requirements :


        Valid Matric certificate
        Minimum 1 year working within a warehouse and stock taking.
        Fluent communication skills
        Clear criminal record
        Reliability
        Safety focused
        Ability to take instruction but work on your own initiative.



        See more

        SalaryMarket Related

        Work TypeContract

      6. Banking Call Centre Agents

        Merchants Recruitment

        on 2019/11/25

        Rosebank, Gauteng

        Overall Purpose of the Role:

        The purpose of the role of the call centre agent is to telephonically attend to customer

        queries in an inbound call centre environment.



        Experience and Skills Required:
        • 1 to 2 years Banking Call Centre experience essential
        • Debit Card, credit card, personal loans and eCommerce experience non-negotiable
        • SME Experience – Merchant Bank and Acquiring
        • SME Experience – Issuing Bank and Issuer
        • Verbal and written communication skills
        • Excellent listening skills
        • Problem analysis and problem solving
        • Attention to detail
        • Organisational skills
        • Ability to work under pressure in an ever-changing environment
        . High level of confidentiality and integrity and ability to remain professional at all
        times
        • Ability to function under pressure and maintain a positive can- do attitude
        • Self-motivated, takes responsibility and has a sense of pride in their work
        • Ability to work independently and in a team
        • Customer centric orientation
        • Resilience

        Other Requirements:
        Must be available to work rotational shifts, weekends and public holidays
        Must be credit, criminal clear
        Have a valid matric
        See more

        SalaryMarket Related

        Work TypeContract

      7. French Speaking Customer Service Agent

        Merchants Recruitment

        on 2019/11/13

        Salt River, Western Cape

        Retail Canadian Giant is looking for French Speaking Customer Service Agents

        Western Cape

        Position Overview:

        As a Customer Service Representative, you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!


        Requirements:

        • Demonstrated passion for customer satisfaction and 6-12 months experience in a Retail or Call Centre environment
        • Ability to speak French and English essential
        • Computer literate and familiar with system navigation.
        • Ability to work all required shifts and weekends

        What’s in it for you?

        • Market related salary
        • Transport for unfavourable hours
        • MyHealth Medical Insurance
        See more

        SalaryR7 000 p/m

        Work TypePermanent

      8. German Speaking Technical Service Desk Agent

        Merchants Recruitment

        on 2019/11/01

        Durban, Kwazulu Natal

          JOB PURPOSE

          The purpose of this position is to provide timely restoration of service for clients by managing all requests (Incidents, Service Requests, and Events) through to successful completion.

        • 2 years of Technical experience
        • Proven product knowledge and experience in an ADSL/Wireless and FTTH environment
        • 2 years call centre experience
        • Thorough understanding of the internet and email.
        • Basic network understanding, websites as well as servers
        • Knowledge of MS Exchange, MS Office
        • IT qualification will be advantageous (A+ Course/MCDST preferable)
        • Experience in the support of connectivity (Dial, ADSL, Wireless, FTTH, LTE)
        • Ability to work shifts
        • Valid matric
        See more

        SalaryMarket Related

        Work TypeContract

      9. German Speaking Technical Service Desk Agent

        Merchants Recruitment

        on 2019/11/01

        Johannesburg, Gauteng

          JOB PURPOSE

          The purpose of this position is to provide timely restoration of service for clients by managing all requests (Incidents, Service Requests, and Events) through to successful completion.

        • 2 years of Technical experience
        • Proven product knowledge and experience in an ADSL/Wireless and FTTH environment
        • 2 years call centre experience
        • Thorough understanding of the internet and email.
        • Basic network understanding, websites as well as servers
        • Knowledge of MS Exchange, MS Office
        • IT qualification will be advantageous (A+ Course/MCDST preferable)
        • Experience in the support of connectivity (Dial, ADSL, Wireless, FTTH, LTE)
        • Ability to work shifts
        • Valid matric
        See more

        SalaryMarket Related

        Work TypeContract

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