16
Job Results For:
"Merchants Recruitment"
Employing company recruiting partner Merchants Recruitment.
10 hours ago
Parktown, Gauteng
Are you ready to take the next step in your career?
The HR Consultant is responsible for providing overall HR support to the business areas as well as ensuring that HR policies and practices are implemented in line with best practice and Group standards.
Requirements
What would make you a good fit for this role?
Must be willing and able to work in a shifted environment.
What will you be doing?
SalaryMarket Related
Work TypePermanent
Employing company recruiting partner Merchants Recruitment.
14 hours ago
Woodstock, Western Cape
Become a Real-Time Administrator
Woodstock
Are you fast on your feet and confident with data? We’re hiring a Real-Time Administrator to monitor live service levels, track adherence, and keep our workforce operating efficiently.
What’s in it for you:
What the role involves:
What you need to succeed:
SalaryMarket Related
Work TypePermanent
Employing company recruiting partner Merchants Recruitment.
19 hours ago
Durban/KZN, Kwazulu Natal
Join Our Team as a Call Centre Agent (Customer Service Representative)
Location: KZN/Durban | Shift Work: Rotational, including nights & weekends
Are you passionate about helping others? Do you thrive in fast-paced environments and love solving problems? If yes—we want YOU on our team!
________________________________________
What You'll Do
As a Call Centre Agent, you’ll be the friendly voice customers rely on. You'll handle queries with professionalism and empathy, ensuring every interaction leaves a positive impression.
Your daily role will include:
• Resolving customer queries related to billing, connectivity, and general services
• Providing tailored solutions and identifying upselling opportunities
• Capturing call details accurately and efficiently
• Mastering product knowledge to confidently assist every customer
• Always delivering service with care, patience, and a smile—even over the phone!
________________________________________
What You Bring
• Matric / NQF Level 4
• 6+ months experience in a customer service or call centre role (preferred)
• Fluency in English, Zulu & Sotho or/and Afrikaans
• Excellent communication, multitasking, and problem-solving skills
• Availability for rotational shifts, including weekends and public holidays
• A positive, can-do attitude and a genuine passion for helping others
________________________________________
Work Hours
• 7-day week, including weekends & holidays
• Rotational shifts
• Dynamic and supportive team environment
________________________________________
Ready to Apply?
If you're resilient, tech-savvy, and ready to make a difference—this is your opportunity to shine in a high-energy, people-first call centre.
Apply now and be part of a team that’s powered by purpose and driven by passion.
SalaryMarket Related
Work TypeContract - long term
Employing company recruiting partner Merchants Recruitment.
4 days ago
Salt River, Western Cape
Work With The Best
At Merchants our vision is to create meaningful and sustainable futures for our people, by driving a culture of continuous learning through the many skills and development programmes we offer, which are designed to develop talent and fulfil potential.
If you were born to deliver exceptional service, apply to join our professional team and be ready to kick start your career. We’re always looking for expectational talent and are known around the world for our outstanding customer experience using the latest technology, best practice models and processes, and innovative ground-breaking training techniques.
We place our people at the centre of everything we do and believe that the way you treat your customers and people differentiates us.
Are you ready to take the next step in your career?
The purpose of this role is train, coach and evaluate agents’ interactions, ensuring the agents are ready, prepared and deliver exceptional customer experiences.
Training
Quality Evaluations
Coaching
General
Administration, Record Keeping and Reporting
Requirements
Additional Requirements
Previous support in CXA with Training facilitation and Quality experience
SalaryMarket Related
Work TypePermanent
Employing company recruiting partner Merchants Recruitment.
5 days ago
Johannesburg, Gauteng
Are you passionate about developing talent and delivering customer service excellence? We’re seeking a Trainer & Quality Coach to support high-performance teams.
Your Mission
You'll be responsible for training new hires, coaching agents, and evaluating customer interactions to ensure consistent quality and outstanding service delivery.
What You’ll Do
Minimum Requirements
SalaryMarket Related
Work TypePermanent
Employing company recruiting partner Merchants Recruitment.
5 days ago
Salt River, Western Cape
Are you passionate about developing talent and delivering customer service excellence? We’re seeking a Trainer & Quality Coach to support high-performance teams.
Your Mission
You'll be responsible for training new hires, coaching agents, and evaluating customer interactions to ensure consistent quality and outstanding service delivery.
What You’ll Do
Minimum Requirements
SalaryMarket Related
Work TypePermanent
Employing company recruiting partner Merchants Recruitment.
1 week ago
Western Cape, Western Cape
Work With The Best
At Merchants our vision is to create meaningful and sustainable futures for our people, by driving a culture of continuous learning through the many skills and development programmes we offer, which are designed to develop talent and fulfil potential.
If you were born to deliver exceptional service, apply to join our professional team and be ready to kick start your career. We’re always looking for expectational talent and are known around the world for our outstanding customer experience using the latest technology, best practice models and processes, and innovative ground-breaking training techniques.
We place our people at the centre of everything we do and believe that the way you treat your customers and people differentiates us.
Are you ready to take the next step in your career?
The purpose of this role is to ensure that the day to day management of a CX team is in line with CX deliverables according to SOW’s & OLA’s.
1. Service delivery
2. Collaboration and Optimization
3. Governance, Compliance and Best Practice
4. Escalations
5. CX Reporting
6. People Management
Requirements
SalaryMarket Related
Work TypePermanent
Employing company recruiting partner Merchants Recruitment.
1 week ago
Parktown, Gauteng
Join Our Team as a Call Centre Agent (Customer Service Representative)
Location: JHB CBD | Shift Work: Rotational, including nights & weekends
Are you passionate about helping others? Do you thrive in fast-paced environments and love solving problems? If yes—we want YOU on our team!
________________________________________
What You'll Do
As a Call Centre Agent, you’ll be the friendly voice customers rely on. You'll handle queries with professionalism and empathy, ensuring every interaction leaves a positive impression.
Your daily role will include:
• Resolving customer queries related to billing, connectivity, and general services
• Providing tailored solutions and identifying upselling opportunities
• Capturing call details accurately and efficiently
• Mastering product knowledge to confidently assist every customer
• Always delivering service with care, patience, and a smile—even over the phone!
________________________________________
What You Bring
• Matric / NQF Level 4
• 6+ months experience in a customer service or call centre role (preferred)
• Fluency in English, Zulu & Sotho or/and Afrikaans
• Excellent communication, multitasking, and problem-solving skills
• Availability for rotational shifts, including weekends and public holidays
• A positive, can-do attitude and a genuine passion for helping others
_____Work Hours
• 7-day week, including weekends & holidays
• Rotational shifts
• Dynamic and supportive team environment
Ready to Apply?
If you're resilient, tech-savvy, and ready to make a difference—this is your opportunity to shine in a high-energy, people-first call centre.
Apply now and be part of a team that’s powered by purpose and driven by passion.
SalaryMarket Related
Work TypeContract - long term
Employing company recruiting partner Merchants Recruitment.
1 week ago
Gauteng, Gauteng
Work With The Best
At Merchants our vision is to create meaningful and sustainable futures for our people, by driving a culture of continuous learning through the many skills and development programmes we offer, which are designed to develop talent and fulfil potential.
If you were born to deliver exceptional service, apply to join our professional team and be ready to kick start your career. We’re always looking for expectational talent and are known around the world for our outstanding customer experience using the latest technology, best practice models and processes, and innovative ground-breaking training techniques.
We place our people at the centre of everything we do and believe that the way you treat your customers and people differentiates us.
Are you ready to take the next step in your career?
The Customer Support Engineer is responsible for providing 1st line support for all incidents logged and to meet SLA’s to ensure that the appropriate action is taken within the scope of work of the role.
1. Query Resolution
2. Standard Adherence
3. Administration
Requirements
Additional requirement
Able and willing to work in a night shift environment
SalaryMarket Related
Work TypePermanent
Employing company recruiting partner Merchants Recruitment.
1 week ago
Gauteng, Gauteng
Are you ready to take the next step in your career?
The HR Consultant is responsible for providing overall HR support to the business areas as well as ensuring that HR policies and practices are implemented in line with best practice and Group standards.
Requirements
Additional requirements
What would make you a good fit for this role?
Must be willing and able to work in a shifted environment.
What will you be doing?
SalaryMarket Related
Work TypePermanent
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